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About Us

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

We offer the following services:

Vulnerable Client Adviser

Full benefit checks, application assistance and appeal work.

Welfare Benefits Forms

Full benefit checks and application assistance.

Debt & Money Advice

Priority and non-priority debt advice and assistance with creditor negotiation, DRO’s and bankruptcy.

Financial Capability

One to one budgeting advice and financial capability assistance.


Employment, redundancy and tribunal advice and assistance.


Housing, benefits, children advice and assistance.

Universal Credit

Advice and assistance with initial application and on going support with claims. Our help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Help to claim is a dedicated service from Citizens Advice.  It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.                                 

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