Volunteer Application Form
Preferred Method of Contact
Volunteer role, skills and experience
Describe any skills you have that would be useful for the role you’re interested in
For example, talking to people face to face or on the phone, IT skills, helping people learn, speaking / writing in a language other than English, British Sign Language, good verbal / written communication skills, problem solving, co-ordinating teams, social media skills, etc.
Is there anything you have done over the past few years that you would like to tell us about?
For example, employment, work experience, volunteering, community activity (involvement in tenants’ associations, school activities, support groups), caring for children, other relatives or friends, classes, training courses etc.
Why do you want to volunteer for Citizens Advice? What do you hope to get from the experience?
What do you think are some of the main problems facing your community?
For volunteer advisers, we require a
minimum of 6 hours per week for face to face advice. Should your availability be less than this, there is the option of telephones or webchat advice. It’s useful to know when you will be available to volunteer. Please indicate below the times when you are generally available
Please input below what timeframes you will be available for each day. For example: Monday: 9-11am, 3-5pm
Is there anything else you would like to say about yourself?
Are there any adjustments we can make to assist you in your application and/or interview?
This information will be treated as confidential.
Is there any equipment or support that we can provide to help you carry out the volunteer role itself?
This information will be treated as confidential. Please be assured that we will be supportive in discussing any adjustments with you at any stage of the recruitment and selection process.
Please give the names and addresses of two people, who know you in a work related, academic or professional capacity. For example, an employer, teacher or tutor, colleagues or ex-colleagues, or someone who knows you well (other than your family).
Our policy on convictions
We only carry out Disclosure & Barring Service (DBS) checks for roles working directly with clients in services targeted at vulnerable adults or children. Our policy is in place to make sure ex-offenders are treated fairly.
We consider each offence individually, looking at issues like risk to the client, how long ago it took place, the circumstances and whether they are relevant to the volunteer role. Anyone with a conviction for a sexual offence against a child or vulnerable adult is considered unsuitable to volunteer.
Citizens Advice Sedgemoor will ask about unspent convictions after a conditional volunteer role or employment offer. Having a criminal record is not in itself a barrier, and we will only take relevant convictions or sexual offences into account.
If you are concerned about this and would like to discuss your individual circumstances further, please contact us on 01278 459009 and ask to speak to the manager.
Entitlement to work or volunteer
If you are from outside the EU / EEA, it’s important you check you are permitted to volunteer or carry out ‘unpaid work’ in addition to your main reason for entering the country, to avoid jeopardising your visa status.
If you cannot find the answer clearly on your immigration documentation, contact the
UK Border Agency
All the information I have provided above is accurate to the best of my knowledge
If you have given us any information about your health, disability or access requirements, under data protection law we need your explicit consent to hold or use that information.
We will only use it in order to allow us to make reasonable adjustments and/or to keep you safe, and it will be held securely.
If you are under 16, please also ask your parent or legal guardian to sign the consent form below.
How we will use your information
The information you give us on this form will be used to help us decide whether to recruit you as a volunteer. It will only be seen by staff involved in the recruitment process, and will be stored securely. We do not retain unsuccessful application forms.
If you are recruited we will retain your contact information in order to involve and support you. We will also collect additional information, such as next of kin details, and over time records of training, support meetings and where relevant, appraisals. Again, it will be kept securely, and only those people who need to see your information in order to involve you will have access to it.
All use of volunteer information will be relevant to their involvement, and may include:
Contacting volunteers when necessary
Making changes to role, support or equipment to improve accessibility
Monitoring statistical details of our volunteers
Providing ongoing support to volunteers
Monitoring the quality of advice given to clients
Addressing problems or complaints
If you have any questions about the use of your data, please contact us.